Everything a NoBeep attendant can do on a call.
35 actions, from taking a message to booking a visit, ringing your cell and calling leads back. Every one is listed below. Pick a plan to see what it does. Higher plans are smarter and have a longer list. Why they differ.
- Included
- Possible with extra setup
- Not available
Answering and talking
What the attendant does with the caller on the line.
| Action | NoBeep Lite | NoBeep | NoWait | NoGaps |
|---|---|---|---|---|
Pick up the calls you can't answer Your phone rings first. Only the calls you miss go to NoBeep. | ||||
Greet callers in your voicemail's style Sounds like your normal voicemail, not a robot. | ||||
Let callers ramble, then confirm the details Gets the whole story, then reads back name, number and reason. | ||||
Spot emergencies using your rules Flags urgent calls at the top of your notes. | ||||
Greet callers you know by name Skips the leave-a-message greeting for people already in your contacts. | ||||
Answer common questions from your info Hours, prices, service area, what you do and don't do. | ||||
Ask questions for new customers Basic questions on NoBeep, your own on NoWait, fully custom on NoGaps. | ||||
Use adjacent awareness Talks like a local, with the context around your business and area. | ||||
Give directions and nearby tips From a hotel, a station or a parking lot: how far, how to get there, what to look for. | ||||
Sound like your front desk No NoBeep name in the greeting. It answers as your business. | ||||
Decide what the call needs and guide the caller Judges urgent versus routine, then walks the caller through the next steps. | ||||
Speak other languages Spanish or whatever language callers are comfortable in. Extra setup: Multilingual add-on, $10 a month, all languages. | ||||
Speak in your own voice Made from a short recording of you. Extra setup: Your own voice add-on, $29 a month. | ||||
Answer from a web call button Visitors tap a button on your site and talk to the attendant. | ||||
Answer webchat, texts and social messages Facebook, Instagram and TikTok messages and comments, in one place. |
Acting during the call
Things that get done before the caller hangs up.
| Action | NoBeep Lite | NoBeep | NoWait | NoGaps |
|---|---|---|---|---|
Book a visit into your calendar Offers open times, confirms a day, writes it on your calendar. | ||||
Ring urgent calls through to your cell When your rules say it can't wait, your phone rings. | ||||
Transfer to the right person or department One number, and each call lands with the person who should have it. | ||||
Send the caller a text during the call The address, a booking link or the route. | ||||
Send a payment link Needs your payment account connected. Extra setup: One-time connection to your payment account. |
After the call
What happens once the caller is off the line.
| Action | NoBeep Lite | NoBeep | NoWait | NoGaps |
|---|---|---|---|---|
Send you a finished note Recording, transcript, summary and what's already done. | ||||
Save every caller as a contact Name, number and what they called about. | ||||
Tag the call urgent or by type So the important ones sort to the top. | ||||
Text back callers who hang up without a message So a dropped call still gets a reply. | ||||
Schedule a follow-up text or email Ready-made on NoWait, built for you on NoGaps. | ||||
Create a follow-up task for you A to-do with the caller's details attached. | ||||
Chase the quote Follows up until the caller says yes or no. | ||||
Send the note to more than one person Up to 3 people on NoWait, your whole team on NoGaps. | ||||
Text new website leads within a minute When someone fills out your form. | ||||
Call new website leads within a minute Speed to lead. Needs a consent checkbox on your form. Extra setup: Speed to Lead add-on, $29 a month, 50 lead calls then $0.75 each. | ||||
Call leads back for you Outbound calls to people who didn't pick up or didn't book. |
Your phone and your tools
How NoBeep fits the way you already work.
| Action | NoBeep Lite | NoBeep | NoWait | NoGaps |
|---|---|---|---|---|
Make and take calls and texts in the app On your NoBeep number, from your phone. | ||||
Bring your number We port it in, so no more call forwarding. | ||||
Connect your own software Your CRM, scheduling or invoicing, so the attendant can read and write there. Extra setup: Built with you. Priced once we know what's involved. | ||||
Custom actions built for your business Something specific to how you work that isn't on this list. Extra setup: Scoped with your account manager on NoGaps; ask us on NoWait. |
Need something that isn't here? Tell us what you do on a typical call. If an action can be built, we'll tell you which plan it fits.
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